Meet The Team

neil sysum

NEIL SYSUM
Managing Director

Neil is our Managing Director and a Senior Accountant in the firm. Neil started in Accountancy as a Bookkeeper and Payroll Manager after leaving a financial background as a senior accounts manager in a multi – national finance company. Once qualified, Neil set up SW&A Accountants in Worcester and supported clients here and in the surrounding area. Up until 2011 Neil was an award winning tutor for the Business, Management and Professional Team at Worcester College of Technology.

Neil has worked with SW&A Accountants as an Owner, Operator and Managing Director since the company began and is as much a part of the current team today as he was when he started the firm

“I’m proud of our team, our management and our direction as a company; being a busy firm has never detracted from our ability to give every client the best of our skills and abilities – long may it continue…”

LIZ DUGGAN
Director

Image

Liz started working for Three Counties Payroll in 2009 and became Payroll Manager in April 2013. Liz is very experienced in all areas of Payroll and with dealing with HMRC, she prides herself on being able to give a service our clients can rely on. Liz is also an AAT Qualified Accountant and graduated from the University of Worcester in 2019 with a payroll degree. More recently, she has completed fire safety training and is now one of our Fire Safety Officers. Liz has now been one of the Directors at Three Counties Payroll for 3 years.

Image

GAIL HOPKINS
Accounts Manager

Gail joined the company in November 2009 after completing her Accountancy training at Worcester College in June 2009. She has a background in Mechanical Engineering and Quality Assurance Management, but decided to retrain after starting a family. Being involved in all aspects of the accounting activities has earned Gail respect from clients and the management alike; her expertise in Management and Financial Accounting is exceptional.

Client Testimonials

"The support that has been provided, in particular from Chloe and Toni has made my job so much easier.  They are a pleasure to deal with and answer any queries quickly and professionally. 

I would have no hesitation in recommending SW&A to anyone looking for an approachable but efficient Accountant. " 

Business Support 

"SW&A Accountants made the whole onboarding process easy and efficient.

It can be daunting when changing to a new Accountant's firm but with SW&A and their professional approach we were up and running with them in no time at all." 

Coffee Supplier

"I've worked with the team at SW&A Accountants since I started my business at the beginning of last year.

Toni's professionalism and customer focused approach has been of huge value and I would recommend them to any new or established businesses." 

Tattoo Services

"SW&A have been our accountants since we launched in 2010 and we're grateful for Neil and the team's continued support.

Whatever queries we may have are always dealt with quickly and efficiently. "     

Media Relations  

Image

LOUISE COX
Accounts Assistant

“Lou joined the SW&A team in July 2021 after enjoying her career in Property Management for over 10 years. She is enjoying role as an Accounts Assistant and has learned a lot of new skill sets since being with the company. In her spare time, Lou likes to go for walks and catch up with friends”

Image

CLAIRE WILLIAMS
Accounts Assistant

Claire has recently joined SW&A and is an expert in accounts administration, having worked in all aspects of sales ledger, purchase ledger, credit control and order processing over the last 30 years.

In her spare time, Claire enjoys spending time with her partner and family, making time to enjoy shopping and socialising whenever she can.

Image

CLAIRE TRACEY
Trainee Management Accountant

Claire joined SW&A Accountants in September 2021 after enjoying a career in Graphic Design for over 20 years.

She is looking forward to retraining with us as a Management Accountant and is excited about learning a whole new skill set.

In her spare time, Claire is passionate about baking and if she’s not in the kitchen, she can be found enjoying karate lessons in the Dojo with her sons!

Image

ANITA HAINES
Bookkeeper

Anita is our part-time bookkeeper and has been serving our clients for 3 years. She is affectionately thought of as the ‘Grandmother’ of the team; a sentiment she warmly subscribes to, having six grandchildren of her own. When she’s not working, she has a busy home life with her large family. During her sparse leisure time, she enjoys crafts and dressmaking.

Image

HELEN SYSUM
Compliance Officer

Helen has worked for SW&A since day one. Her duties are mainly behind the scenes, dealing with the day to day operations of our own internal accounts and ensure that our systems, licensing and quality control is all up to date. Helen has completed qualifications at Worcester College and has put these to good use when dealing with the office accounts for both the payroll and accountancy office. Helen has been instrumental in developing and sharing the companies vision of an accountancy business that cares for its clients’ and works hard to ensure that SW&A are able to continue living the quality of service that our clients are used to.

“It is a pleasure to work in such an exciting and rewarding business and I am pleased to continue to promote our all important company values both now and in the future”.

Image

PIPPA GOODMAN
Compliance Officer

Pippa joined SW&A Accountants in August 2021. She has had a varied career which was mainly focused on the education sector, including, working as a qualified Early Years Teacher and at management level within several children’s nursery settings. Pippa has also worked with Children’s Services in a business support officer role, including; office management and stock control.

More recently, Pippa has completed fire safety training and is now one of our Fire Safety Officers.

Spending time with her family of three grown up children and her dog ‘Chewbacca’ or ‘Chewie’ for short, keeps Pippa entertained and very busy when she’s not working in the SW&A Offices.

Image

GILLIAN WAIDSON
Administrator & Credit Control

Gillian has worked with us for 4 years, after helping out when we needed some additional support with credit control and admin.  With a background in office management, credit control and back office support, Gillian was the perfect fit.

In her spare time, she enjoys travelling, trying new cuisines, meeting up with friends and going to the gym, which has been difficult during lockdown, but Gillian is looking forward to being able to pick it back up again soon.

Image

ZOE FRANCIS
Business Relationship Manager

Zoe been with the SW&A team for 2 years. She has enjoyed a varied career and has worked in Education, Estate Agency and Business Development for the most part of her career. With her experience in different sectors, she brings with her; excellent client facing skills, a fresh pair of eyes to our already successful business model and a creative flair. In her spare time, she enjoys dog walking and spending time with her family.

Image

STEPHANIE DEAN
Social Media Manager

Steph joined the SW&A Team in 2017 as the company’s Social Media Manager. Steph is responsible for the management of the Twitter, Facebook and LinkedIn social media accounts, maintaining our excellent level of customer service through these online platforms.

Steph works closely with the SW&A Team to liaise with the content, communications and enquiries as well as establishing and developing our relationships and connections online. Steph assigned specifically to this role, ensures our accounts are always active.

Aside from loving all things social media, Steph adores our Worcestershire countryside and is a proud member of both National Trust and English Heritage, where she enjoys exploring with her husband, two children and mischievous beagle. If she's not staring at her phone or walking in stunning local surroundings, she will be often be found dining out and socialising within our great county.

Image

MONTY EVANS
Office Manager

Monty joined SW&A in 2015 and is at the very centre of the business. His dedication to the staff and clients is faultless and he always goes above and beyond to keep the wheels turning. If in doubt contact Monty.