20 years in Business!

SW&A Accountants are 20 years old in 2022. We can’t believe that we are celebrating 20 years in business

We’re proud of everything we’ve achieved over the past two decades – the businesses we’ve helped, the local charities we’ve supported and the jobs we’ve created for talented people in our community.

To mark this milestone, we quizzed founder and managing director Neil Sysum.

Over to you Neil… 

How did SW&A get up and running?

It started as a payroll provision under the name of Three Counties Payroll and was set up by myself and my mother. I was looking at switching from a career in finance and my mother was contemplating setting up a payroll company as she had many years of experience in the sector.

We chose the name Three Counties because I lived in Worcester, my mother lived in Gloucester, and our first client was based in Herefordshire.

How did the business grow and does SW&A still have many customers from those early days?

Networking certainly helped, along with our reputation as leading professionals. We are still the only independent payroll company to be recommended as a preferred supplier that was separate to an accounting practice. I’m proud to say that we still have customers we trade with today that we had on day one!

What have been your main achievements – and the biggest challenges – faced over the past 20 years?  

Our main successes over the years have been recognition as a UK specialist in licensed trade accounting by a number of leading pub companies across the UK and becoming one of the first recommended suppliers to these businesses, which is very hard to do. We’ve also built a strong and reputable independent payroll brand alongside the accountancy practice.

Working in the licensed trade for such a long period of time was demanding as the work is time-consuming and complex. However, as we’d spent so many years working in such a tough sector, we were able to use those skills and that determination to make our SW&A brand in general practice accounting a success.

The past two years have undoubtedly been difficult but the whole team rose to the challenge, working from home and then returning to our covid safe offices, to help clients through the pandemic.

Also, we didn’t charge for the work we did in the following areas:

  • Support and advice with the Coronavirus Job Retention Scheme
  • Furloughed staff reclaims
  • Help and support with statutory sick pay relief packages and accessing Self-Employment Income Support Scheme
  • Providing records and information to clients and HMRC in relation to the Self-Employment Income Support Scheme
  • Support with grant applications for rates relief
  • Reports, paperwork and assistance with bank loan or broker/lender applications and the Coronavirus Business Interruption Loan Scheme
  • Assistance with deferring VAT and Self Assessment payments and with HMRC time to pay arrangements.

The team worked tirelessly, communications were ramped up and we have been available to everyone that has needed us.

How many team members does SW&A currently have? 

There are 18 members of the SW&A team. If you include the Newmarket office, there are more than 25 of us as SW&A and InnHouse are a combined team.

What’s the secret to SW&A’s success? Is there anything that sets you apart from other accountancy firms?

That’s a tough question but I think it’s our overall approach, easy to understand communications and unflinching support for our clients.

They understand that they will always have someone to trust, to share ideas and frustrations with and, most importantly, someone who cares!

If you’d like to speak to us about your accountancy needs, please get in touch on our contact page, here.

Leave a Reply

Your email address will not be published.